Cookies
This service puts small files (known as 'cookies') onto your computer. These cookies are used to:
- help us understand how you use the website, so we can make improvements
- remember what notifications you've seen, so you're not shown them more than once
- temporarily store the selections you make
Find out more about how to manage cookies.
Essential cookies (strictly necessary)
We use an essential cookie to remember when you accept or reject cookies on our website.
| Name | Purpose | Expires |
|---|---|---|
| connect_family_support_cookies_policy | Saves your cookie consent settings | 1 year |
| ai_user | Used by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognise users on returning visits over time | 1 month |
| .AspNetCore.Antiforgery.[random number] | Used to make the site more secure by preventing Cross-Site Request Forgery attacks | With the session |
Analytics cookies (optional)
With your permission, we use Google Analytics and Microsoft Clarity to collect data about how you use Connect families to support. This information helps us to improve our service.
Google and Microsoft are not allowed to use or share our analytics data with anyone.
Google Analytics and Microsoft Clarity collect and store anonymised data about:
- how you got to Connect families to support
- the pages you visit on Connect families to support and how long you spend on them
- any errors you see while using Connect families to support
- how you use Connect families to support
| Name | Purpose | Expires |
|---|---|---|
| _ga | Helps count how many people visit this site by tracking if you’ve visited before | 2 years |
| _ga_[random number] | Generates statistics about how you use the website | 2 years |
| _clck | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID | 12 months |
| _calks | Connects multiple page views by a user into a single Clarity session recording | 1 day |
| CLID | Identifies the first-time Clarity saw this user on any site using Clarity | 12 months |